Get your pen back into shapeMicrosoft’s Surface Pen can add a lot of extra functionality to your Surface but this stylus isn’t without its faults and has been known to stop working on occasion. Here are some of the best solutions to fix a Surface Pen that’s not working so you can get back to writing, drawing, and multitasking on your Windows 10 computer.
Download the Latest Windows 10 UpdateIf your Surface Pro’s Pen is not working properly, or at all, it may be because you haven’t installed the latest Windows update on your Surface Pro, Go, Book, or Laptop. Performing a Windows update on your Surface will not only download the latest Windows 10 operating system update, but it will also update and fix your device drivers used to make devices like the Surface Pen run properly.
- To check for the latest Windows 10 update and any new drivers, swipe in from the right side of the screen with your finger to open the Action Center.
- Tap All settings.
- Tap Update & Security.
Check the Surface Pen’s BatteryAll Surface Pens are powered by an AAAA battery and a flat battery could very well be the reason for why your Surface Pen is not working.
- To check the battery in your Surface Pen, press and hold the eraser button on the end of the stylus for five to seven seconds. A small LED light should turn on. A green light means the battery still has a charge, while a red light means it’s almost flat and should be replaced. No light means the battery is already dead.
- To replace the battery, open your Surface Pen by firmly twisting, then pulling the eraser end of the stylus. Once the stylus has been opened, the battery can be swapped out for a new one.
Pair Your Surface Pen to Your Surface ProIf your Surface Pen’s LED light turns on but it’s still not writing when you touch it to your Surface’s screen, you may need to pair it via Bluetooth.
- Open the Windows 10 Action Center on your Surface Pro, Go, Laptop, or Book by swiping in from the right side of the screen with your finger.
- Tap All settings.
- Tap Device.